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IT Support Notes & Resources
This folder contains notes and resources for learners.
IT Support Notes & Resources
Technical Support Fundamentals
Learner Portal Weeks 1 and 2 notes/resources/bugs
Practice and Job Resources
External resources that past learners provided to help others in their IT journey.
Sequence for IT Support Learning Path
How To: Receive Your Final Certificate (IT)
The Bits and Bytes of Computer Networking
Learner Portal Weeks 3 and 4 notes/resources/bugs
Operating Systems and You: Becoming a Power User
Learner Portal Weeks 5 and 6 notes/resources/bugs
Qwiklabs FAQ's
This folder contains FAQ's and basic troubleshooting guides for Qwiklabs
Practice and Job Resources
External Resources
Descriptions of Common IT Support Roles